Privacy Policy

Last Updated: January 27, 2025

Followup.Glass ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your information when you use our website, mobile application, and services (collectively, the "Service"). It also explains your privacy rights and how applicable laws safeguard you. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Table of Contents

Interpretation and DefinitionsInformation We CollectPersonal DataUsage DataTracking Technologies and CookiesHow We Use Your InformationRetention of Your InformationSharing and Disclosure of Your InformationYour Rights and ChoicesCalifornia Consumer Privacy Act (CCPA)General Data Protection Regulation (GDPR)Children’s PrivacyThird-Party WebsitesData SecurityChanges to This Privacy PolicyContact Us

1. Interpretation and Definitions

Interpretation

Capitalized words in this policy have specific meanings as defined below. These definitions apply whether the terms are used in singular or plural.

Definitions

You: The individual accessing or using the Service, or the entity on whose behalf the Service is accessed.Personal Data: Any information that identifies or can identify an individual.Cookies: Small text files stored on your device by a website to enhance your browsing experience.Usage Data: Data automatically collected during your interaction with the Service, such as IP address, device type, and browsing patterns.Service: The website, mobile application, and associated features offered by Followup.Glass.

2. Information We Collect

Personal Data

We may collect the following information directly from you:

NameEmail addressPhone numberBusiness name (if applicable)Payment details (processed securely via third-party payment processors)

Usage Data

We collect information automatically when you access the Service, including:

Device information (e.g., type, operating system, browser version)IP addressPages visited and time spent on pagesLocation data (if enabled on your device)

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings. Types of cookies include:

Necessary Cookies: Required for core functionality.Performance Cookies: Help us understand how you use the Service. Marketing Cookies: Enable targeted advertising and promotions.

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain the Service. To personalize your experience and offer relevant content. To communicate with you about updates, offers, or customer support. To analyze usage and improve our offerings. To comply with legal obligations.

4. Retention of Your Information

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Usage Data is retained for shorter periods unless needed for security or legal compliance.

5. Sharing and Disclosure of Your Information

Your data may be shared in the following situations:

Business Transactions: In case of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. Legal Requirements: We may disclose your data to comply with legal obligations or respond to lawful requests from authorities.

We do not sell your Personal Data.

6. Your Rights and Choices

California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

Access the personal information we collect about you.Request deletion of your data.Opt-out of the sale of your data (if applicable).

General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

Access, correct, or delete your data.Restrict or object to data processing. Data portability.

To exercise your rights under CCPA or GDPR, contact us using the details provided below.

7. Children’s Privacy

Our Service is not intended for individuals under the age of 13, and we do not knowingly collect data from them. If you believe we have collected data from a child, contact us, and we will delete it promptly.

8. Third-Party Websites

The Service may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Data Security

We use industry-standard measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page, and the "Last Updated" date will be updated.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

By phone: +1 512-969-2190 By email: support @followup.glass By visiting: Contact Us